Products > Salute > Benefits

Salute Benefits

Unlocking the Value of Service
Field Service, Customer Support, & Warranty Administration Solution

Features Benefits
Warranty Claim Standards / Limits - consistency
- minimize fraud and abuse
- automated validation
Warranty Claim Validation - improved productivity
- faster response
- consistent
Warranty Recovery - improved warranty cost accuracy
- reduced warranty cost
RMA / RGA Processing - enhances warranty audit
- detect quality issues quickly
- facilitates testing new parts
- inspection insures accuracy
Flexible financials - time and material billings
- dynamically allocated accounts
- multiple level defaulting
Powerful, flexible reporting - PC or 5250 based
- multi-dimensional, graphical
- powerful standard reports with integrated easy query capability
- ability to create new reports
Full-featured - dealer locator
- owner registration
- owner surveys (satisfaction/audit)
- event logging (auto, manual)
- exception tracking (e.g., stolen)
- service bulletins
Standalone or "bolt on" - has standalone power
- easily interfaced to eliminate duplicate data entry
On-line Dealer Network - online warranty claim submission to eliminate paper forms, reduce data entry errors.
- 24x7 access to information
- online parts/product orders
- online owner registration
- much faster response time
- online parts catalog
- status inquiries
- online reports
Product Information
Salute
- Features
- Benefits
- Version 3.3
- Structure
CMMS
CRM
WMS
ACE Utilities